Thank you for being a part of our courses. We ensure that our aspiring students will have a rewarding experience, while accessing, discovering and purchasing the courses. It can be either self-packed or instructor led training. With our online purchase, we have terms and conditions based on refund policy.
Our refund policy goes like this:
For self-packed learning:
Raise refund request within 7 days. Money back guarantee will be void when students have accessed more than 50% of course module.
Instructor led training:
Raise request for refunding within 7 days of commencement. Money back guarantee will be void if students have already accessed 50% of the course, and attended online classes for minimum 2 days. If the user downloads e-book, then the guarantee will be void.
RCP Technologies has the right to cancel or postpone any event or change location due to instructor illness, insufficient enrollment or majeure events.
- If RCP Technologies cancels event, then 100% refund will be provided
- In case, delegate cancels the event by 7 days prior, 10% will be deducted and rest will be refunded
- If delegate cancels the program within 7 days, then no refund will take place
Refund request in two ways:
For “my orders,” click on “initiate refund” button against any specified item. This can work when number of services is one.
If the quantity is more than one, procure help from support team through “help and support” sector.
Refund of duplicate payment will be processed in the same procedure through original payment method, within 7 to 10 working days. All refund requests will be processed within this time gap, after approved by RCP Technologies.
If RCP Technologies reschedule any of the training events, the delegates will be able to enjoy some options, like:
- Delegate can enjoy the privilege of rescheduling the class and attend the same in future, at his or her convenience. They can attend classes at any place or date of scheduling training.
- 100% money refund policy will be taken into considerations, in case; the reschedule date does not fit with the students.
- If wished, delegates can send a replacement. However, this needs to be intimated to RCP Technologies within a time of minimum 3 days before the event.
Due to some unforeseen reasons, if the delegate wants to reschedule the registration for future date, there will be a rescheduling fee, as mentioned below:
- If the rescheduling request reaches RCP Technologies 7 days prior the date, 10% of registration fee will be taken.
- Rescheduling can take place depending on the number of seats.
- If the request is received within 7 days or less, then nothing can be done. However, during such instances, aspiring students have the right to send any replacement instead.
RCP Technologies is quite strict in its rescheduling and return policies, therefore; the aspiring students are requested to follow the orders, strictly. There are different requests, which are available over here, and each one of them has a separate regulation, to follow.
Therefore, students must be acquainted with the norms first.